Shipping Policy:

At Happy Feet Mats, we strive to ensure a seamless shopping experience for our valued customers. Upon receiving your order, we process and ship it within 3-5 business days. We understand the importance of prompt delivery and work diligently to get your Happy Feet anti-fatigue mats to you as swiftly as possible.

Delivery Timeline:

Happy Feet Mats promises expedited delivery, with orders arriving in as little as 4 days and never exceeding 10 days, ensuring you swiftly enjoy the comfort of our premium mats. Experience prompt service and quick shipping within 4-10 days, allowing you to step into luxury without delay.

Return Policy:

Your satisfaction is our priority at Happy Feet Mats. We offer free returns within 15 days of your purchase. If for any reason you are not completely satisfied with your Happy Feet mats, you may return them for a full refund. Additionally, we provide the option for exchanges, ensuring you find the perfect fit for your needs.

For any queries regarding shipping, returns, or exchanges, please don't hesitate to contact us at hello@happyfeet.co.in. Our dedicated team is here to assist you every step of the way.

Refund Policy:

At Happy Feet Mats, we are committed to ensuring your satisfaction with every purchase. If you're not entirely pleased with your order, we offer a straightforward refund process.

• Eligibility:

  • To qualify for a refund, simply reach out to us within 15 days of purchase to initiate the return process.

• Initiation:

  • Contact us at hello@happyfeetmats.co.in with your order details and reason for return. We'll guide you through the next steps.

• Processing:

  • Once we receive the returned item(s) and verify their condition, we will initiate the refund process.
  • Please allow 7-10 days for the refunded amount to be redirected to your account.

Criteria for Accepting and Rejecting Refunds:

Acceptance Criteria:

1. Timely Request: Refund requests must be made within 15 days of the original purchase date.
2. Unused Condition: Items must be returned in unused, resalable condition, with the original packaging intact.
3. Valid Reason: Refunds are granted for valid reasons such as product defects, shipping errors, or dissatisfaction with the product.
4. Verification: Upon receiving the returned item(s), we will verify their condition to ensure they meet the eligibility criteria.

Rejection Criteria:

1. Late Request: Refund requests made after 15 days of the original purchase date may be rejected.
2. Used or Damaged Items: Items that show signs of use or damage may not be eligible for a refund.
3. Missing Packaging: Items returned without their original packaging may be rejected.
4. Invalid Reason: Refunds may be rejected if the reason provided does not meet our refund policy criteria.
5. Non-Compliance: Failure to comply with the terms and conditions outlined in our refund policy may result in rejection.

We value your satisfaction and strive to make our refund process as seamless as possible. If you have any questions or concerns, please contact us at hello@happyfeet.co.in. 

Mailing Address: 102, Patel Palace, JVK Road, Andheri East, Mumbai 400069, India.

Thank you for choosing Happy Feet Mats for your anti-fatigue mat needs!